The website indicates that the payment has failed, but the amount has been debited. What now?

We understand that it is very frustrating if your order has failed but the payment has still been debited from your bank account. This will be automatically refunded within 3 working days and we will not receive this money. Before the order is created, we check whether the payment has been received by us. If not, we cancel the order so that you can place a new order.