Rated with 4.9 / 5 based on  Google Customer Reviews 
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Coffee Subscriptions

What is a coffee subscription?
With a coffee subscription, you automatically receive fresh coffee at intervals of your choice. This means you never run out of coffee and can always rely on a fresh delivery. Subscriptions are often flexible, allowing you to adjust the quantity, frequency, and types of coffee to suit your preferences.
How does a coffee subscription work?
To take out a coffee subscription at Café du Jour, follow these steps: Select your coffee: Go to the product page of your preferred coffee, for example the Café du Jour Organic Aurora Mundo coffee beans. Choose 'Subscribe & Save': Below the price, you’ll see the option 'One-time purchase' and 'Subscribe & Save'. Select 'Subscribe & Save'. Set the delivery interval: After choosing the subscription option, you can select your desired delivery interval, such as weekly, monthly, or another timeframe that suits you. Determine the quantity: Indicate how many packs you would like to receive per delivery. Add to basket and check out: Click on 'Add to Basket' and complete the checkout process to finalise your subscription. Once completed, you will automatically receive your chosen coffee according to the schedule you have set.
Can I adjust my coffee subscription at any time?
The Café du Jour coffee subscriptions are designed to be flexible. You can change the coffee type, quantity and frequency at any time. In addition, you can easily pause or cancel the subscription if needed, without any extra costs or obligations.
Are there any benefits to a coffee subscription?
Yes, in addition to the convenience of automatic deliveries, a coffee subscription often offers discounts on the regular price. This means that you not only always have fresh coffee, but you also save money compared to individual orders. Furthermore, the subscription can be adjusted flexibly.
What is the price of the subscription?
At the moment you take out a subscription, that is the price you will pay at the chosen interval. However, the price of coffee is subject to price changes. Therefore, it may be necessary for us to adjust the price of your subscription, either upwards or downwards. Usually, this only involves a few pence. In any case, you will always pay less with a subscription because you receive a standard percentage discount.
I want a subscription with several different products, is that possible?
Yes, you can choose a subscription on the product page each time with the interval you prefer, and add the products to your shopping cart one by one. Check your shopping cart and complete the subscription.
Where can I find an overview of my subscription(s)?
You can view and manage your subscriptions via your account page.
Can I temporarily pause my subscription, for example during a holiday?
Yes, that's no problem. You can best cancel the subscription in your account. As soon as you want to continue again, you can restart the subscription via the product page of the desired product.
On the product page of the product I want as a subscription, that option is not available?
That’s annoying! It could just be a little mistake. Maybe we can activate it for the relevant product. Otherwise, quickly send us a message.
What is the cooling-off period?
There is no cooling-off period because it is not necessary. Every subscription can be cancelled at any time. If you wish to withdraw from the purchase after receipt, you can do so within 14 days using the return notification form.
How do I pay for my subscription?
Subscriptions can be paid via a direct debit (SEPA direct debit). We will only debit the amount after we have dispatched that month’s order. This takes place within 14 days of receipt. You pay afterwards in this case. It is also possible to pay by credit card. The amount will then be debited from your credit card at the time of dispatch. For verified business customers without payment arrears and with a VAT number and valid Chamber of Commerce registration, it is possible to pay on account. The invoice must be paid within 14 days of receipt.

Cafe-du-jour.com is rated with 4.9 / 5 based on Google Customer Reviews