FAQ Search Results

This is a single origin from Brazil, made up of 100 percent Arabica beans.

Costa Coffee says it selects only five percent of the harvest for this quality. The beans carry the Rainforest Alliance label, which stands for sustainable and responsible production.

Urnex Grindz is a grinder cleaner. It tackles the coffee residue and oils left behind in the burrs and the housing of your coffee grinder. Cleaning tablets are meant for the parts of your coffee machine that come into contact with coffee, such as the brew group.

There are also milk cleaners for the milk carrying parts and descalers against limescale. These are all different products with their own task, which you do not use interchangeably.

Gimoka Espresso 24 is a blend of Arabica and Robusta with a high share of Robusta. Robusta provides extra body, a thicker crema and a spicy character, with a slight bitterness alongside it.

As a result the coffee flavour also comes through well in milk drinks such as cappuccino and latte macchiato. If you find the result too bitter, use a slightly coarser grind or let the espresso run for a shorter time.

Yes. According to the product information, these biscuits contain almonds and gluten, so they are not suitable if you have a nut or gluten allergy. For the full ingredients list and the complete allergen information, check the packaging of both bags; that always takes precedence.

No. The list of ingredients includes whey powder, milk, skimmed milk powder, lactose, whey permeate and milk protein, among other things. Milk is listed as an allergen, so this milk topping is not lactose free and not vegan.

If you have an allergy or an intolerance, always read the label on the packaging you received before using the product.

No. The popcorn nod comes from the puffed rice and the cornflower petals in the blend, not from real popcorn. Together with the candied cherries and the white chocolate flakes, that gives the tea the playful, sweet character it owes its name to.

The full ingredients list is: green tea, oiled currants, apple pieces, white chocolate flakes, candied cherries, blackcurrant leaves, flavouring, redcurrants, puffed rice, cornflower petals and natural flavouring.

Yes, all four varieties are whole beans and suitable for espresso machines, bean to cup machines and filter coffee makers. The Segafredo Intermezzo and the Lazarro Barista Caffè Crema are the lightest roasted and therefore the easiest for a bean to cup machine.

The Lazarro Espresso Dark Roast and the De Roccis Qualità Oro Intenso are roasted darker. Our customer service often explains that darker roasted beans can be more oily, which means ground coffee builds up more easily in the machine with prolonged use. A single bag normally causes no problems, but stick to the cleaning schedule of your machine if you drink dark roast more often.

Use about 2 grams of loose leaf tea per cup and pour boiling water over it. Let the herbs steep for 5 to 8 minutes; a longer steeping time makes herbal tea fuller and not bitter. Cover your cup or pot while it steeps, so the volatile aromas of the blossom are better preserved.

We advise replacing the MAXTRA+ filter cartridge about every four weeks. The BRITA Memo in the lid keeps track of that period for you and shows when it is time. If you use the jug intensively or have very hard water, changing it a little sooner can be sensible.

The blend consists of eighty percent Arabica and twenty percent Robusta. The Arabica provides aroma and refinement, the Robusta adds body and a firm crema.

On our intensity scale Grancaffé is at 8, in other words powerful. The taste profile is full, spicy and aromatic.

Allow around 2 grams of loose tea per cup, which is roughly a level teaspoon. Use a tea strainer or a filter bag, because this is loose tea with pieces of fruit and nut.

Fruit tea may be poured over with boiling water. Let the tea steep for around 5 to 8 minutes: the longer the steeping time, the fuller the flavour.

We recommend water of around 80 degrees and a steeping time of 2 to 3 minutes. Boiling water makes green tea bitter and burns the delicate jasmine aroma, so let the kettle stand for a few minutes first. Use around 2 grams of loose leaf tea per cup. If you find it too weak, extend the steeping time rather than using hotter water.

From real cocoa beans mixed through the blend, together with sugared almonds and flavouring. The rooibos and black tea form the base and provide the soft, slightly sweet undertone. There is no chocolate or biscuit in it; you taste the chocolate note, but you are simply drinking tea.

You place the filter in the water tank of your JURA bean to cup machine. Thanks to the Intelligent Water System with RFID technology the machine recognises the filter by itself, so you do not have to change any settings. After that, follow the message on the display of your machine, for example to rinse the filter through. The manual of your JURA is decisive here.

This illy is finely ground for espresso. According to the product information you can use it in an espresso machine, a moka pot and a filter machine. Never put ground coffee in the bean hopper of a bean to cup machine, because that is only for whole beans. If your bean to cup machine has a separate ground coffee chute, use it according to the manual of your machine.