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FAQ Search Results

Which is cheaper: coffee beans or pods?
Coffee beans are much more cost-effective in the long run. One kilo of beans yields an average of 50 to 60 cups, while pods are often three to four times more expensive per cup.
What is the ideal extraction time for espresso?
The ideal extraction time is between 25 and 30 seconds. That is the time the water needs to extract all the flavours from the coffee properly. If it runs faster, grind finer. If it takes longer, make the grind a little coarser.
How do I know if my grind is too coarse or too fine?

If your espresso is sour or the water runs through too quickly, the grind is too coarse. If the coffee tastes bitter or runs through slowly, the grind is too fine. Adjust in small steps each time and test again.

How often should I recalibrate my machine?
Recalibrate your machine as soon as you use different beans or if the taste suddenly changes. Humidity and temperature can also have an effect, so small adjustments are perfectly normal.
Why aren’t coffee beans vacuum packed?
Coffee beans are not vacuum packed because they continue to release gas after roasting. This would cause the bags to become pressurised. That is why valve packaging is used, which allows the gas to escape but does not let air in.
Is this tea decaffeinated?
No, this Tea of Life green tea is not decaffeinated; green tea naturally contains caffeine.
What are the shipping costs?
Shipping costs depend on the delivery country and the value of your order. Above a certain order amount we ship free of charge. You will find the current thresholds and rates per country on our delivery options page.
Can I freeze these bags as well, and if so, how do I do this (including defrosting)?

You can freeze coffee as long as you are 100% sure that the packaging is airtight, because moisture and odours from the freezer can make the coffee taste less good.

Also, do not freeze, defrost and then freeze again. If you use only a small amount, it is better to pack portions in freezer bags. But again: make sure they are airtight.

Personally, I would only recommend it if you really want to store the coffee for a longer period of time (>months).

 

What type of tea is in the Christmas Cookies? White or black tea?

Black tea

For how many cups is this grinder suitable?
The Skerton N grinds up to around 100 grams of coffee in one go, enough for about 10 cups.
Is single origin always better than a blend?
Single origin espresso is pure and unique, while blends are made for balance and consistent quality. Which is better depends on what you’re looking for in terms of flavour.
Why does single origin espresso sometimes taste more acidic?
Single origin beans are often roasted lighter to preserve their natural flavours. As a result, you taste more fruity or fresh notes that can quickly come across as acidic, especially with too fine a grind or too high a temperature.
Are single origin beans more expensive?
Often, yes, because they are produced in smaller quantities and are more traceable. So you are also paying for quality, origin and sustainability.
Can I use single origin beans in any espresso machine?
Yes, as long as you adjust the grind and settings to suit the bean. Some single origins require a bit more finesse, but they work perfectly well in both manual and fully automatic machines.
Can I make Dalgona coffee without instant coffee?
No, the typical foam of Dalgona coffee is only created with instant coffee. Regular filter coffee or espresso won’t work, because the concentration and solubility are different.

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