FAQ Search Results

No, Detox Herbs is recorded as caffeine free in our product data. It is a herbal infusion without any leaf from the tea plant: the blend is made up of herbs, roots, seeds and spices, and these naturally contain no caffeine. So you can drink this herbal tea in the evening as well.

Yes. These beans have a medium roast and are listed in our product data as suitable for the bean to cup machine and the semi-automatic machine. With bean to cup machines, most problems are caused by very dark roasted, oily beans that clog up the grinder, and a medium roast like this one actually stays drier. Do run your machine's cleaning programmes regularly and clean the bean hopper now and then.

Yes. According to the product information from manufacturer Jacobs Douwe Egberts, L'OR Riche Espresso is a 100% arabica coffee, and that is how it is supplied to us. The claim is not printed prominently on the packaging itself, which is why customers sometimes doubt it. Following such a question we checked with the manufacturer and the 100% arabica specification was confirmed.

Yes. The ingredient list of Marzipan Rose is: black tea, almonds, rose buds, flavouring, rose petals and natural flavouring. Together with the flavouring, the almonds create the sweet, nutty marzipan taste.

If you have a nut allergy, this tea is not suitable. If in doubt, always check the ingredient list on the packaging.

In this dripper you use paper V60 filters in size 02. The size of the filter must always match the size of your dripper, otherwise the filter will not sit properly against the conical shape.

V60 filters come in white (bleached) and brown (unbleached). Both fit in size 02, the difference is in the treatment of the paper.

Yes, both bags contain whole beans and are suitable for espresso machines, bean to cup machines and filter coffee makers. The Barista Caffè Crema is lightly roasted, which makes it the safest choice for a bean to cup machine.

The Espresso Dark Roast is darkly roasted. Our customer service often explains that darkly roasted beans can be a little more oily, which means coffee grounds build up more easily in the machine with prolonged use. Occasional use is normally not a problem, but if you run dark beans regularly, stick closely to the cleaning schedule of your machine.

You get three 250 gram tins of whole coffee beans: illy Classico, illy Intenso and illy Decaffeinato. Classico is the mild, balanced roast, Intenso is the darker and stronger variant that used to be called illy Black, and Decaffeinato is the decaffeinated illy. Together that is 750 grams of coffee beans. The composition of this pack is fixed and cannot be changed.

Yes, Orange Ginger Sencha is registered in our product data as containing caffeine. The base is Sencha, a green tea from the tea plant, and green tea naturally contains caffeine. If you would prefer something without caffeine in the evening with the same ginger note, take a look at our rooibos and herbal blends with ginger.

The filter bag of our Single Serve Drip Bags is made of non-woven material, usually based on polypropylene. So it is not a 100 percent paper filter and it is not completely plastic free either. We would rather say that honestly than leave you with a surprise.

If you are looking purely for a filter made of paper or cardboard, these drip bags do not match that wish. For the brewing itself it makes no difference: you hang the bag over your cup and pour hot water over it.

Yes. Our customer service actually recommends long life whole milk for milk foam, so the milk that is not kept in the chilled section. The fat content of at least 3.5 percent gives a creamy, full flavour in cappuccino and latte macchiato. Froth the milk cold, then the foam holds up better.

This pack contains ground coffee: two tins of 250 grams, illy Classico and illy Intenso, ready to use straight away. If you want whole beans to grind yourself, choose the illy Espresso tasting pack in coffee beans. Mixing up beans and ground coffee is the most common ordering mistake, so do check your basket before you pay.

Sunleaf tea is picked, processed, blended and packed in the south of India. For the herbal and fruit infusions the ingredients may come from elsewhere. The rooibos in this sleeve comes from South Africa, for example, because that is where rooibos grows. We checked this with Sunleaf after customers pointed out the text about India on the box.

Yes. Almond Coconut Oolong contains almonds and sweetened, toasted coconut flakes. If you are allergic to nuts, this tea is not suitable. We advise you to always go by the allergen information on the packaging if in doubt.

This tasting pack contains four bags of Kimbo coffee beans of 1 kilo: Espresso Classico, Caffé Crema Classico, Espresso Crema Intensa and Espresso Bar Extra Cream.

The Espresso Classico is balanced and medium roasted, with hints of toasted bread and dark chocolate. The Caffé Crema Classico is tuned to crema coffee and lungo and has a fuller body. The Espresso Crema Intensa gives an intense crema and the Espresso Bar Extra Cream is the creamiest of the four, nice for cappuccino.

Yes, this tasting pack is intended for semi-automatic machines and bean to cup machines with a grinder. Good to know: darkly roasted beans have a slightly oilier, shinier surface, and in a bean to cup machine that oil can build up over time in the grinder and the brew group. Within this pack that applies mainly to the Espresso Dark Roast.

Our customer service regularly gets this question from customers with a Jura or a comparable machine. Our answer: with regular maintenance of your machine this is not a problem in practice. If you want to avoid it completely, use the darkest bag in a semi-automatic machine and put the lighter blends in your bean to cup machine.