FAQ Search Results

The MAXTRA+ filter cartridge removes limescale, chlorine and metals from your tap water. This gives the water a softer and fresher taste, which you also notice in your coffee and tea.

Less limescale also means less limescale build-up in your coffee machine or kettle. The jug is suitable for both hot and cold drinks.

Seal the bag properly after use and store the beans somewhere cool, dark and dry. Do not put them in the fridge, because moisture and other smells are coffee's biggest enemies.

Whole beans hold on to their aroma longer than ground coffee. So only grind the amount you need each time.

Store the bar cool and dry, preferably at around 15 to 18 degrees, and well sealed. Do not put chocolate in the fridge: it will develop a white bloom and take on odours from other food. Also keep the bar out of direct sunlight.

No, this is a fixed gift set containing the red wine, the spice mix and the recipe card. You cannot swap or replace the individual items. If you would like a different combination, order the mulled wine spice mix separately and put your own set together.

Store this loose leaf tea dry, dark and well sealed, for example in the original bag or in a tea tin. Tea easily absorbs odours, so do not put it next to strongly scented products such as spices or coffee. That way the aroma and the fruity flavour are preserved for as long as possible.

These coffee filters are produced in Maastricht in the Netherlands. Filtropa has been a Dutch brand since 1962 and production meets the ISO 22000 food safety standard.

The filter paper consists of one hundred percent natural material, with no added substances.

Store the beans cool, dark and well sealed, for example in a kitchen cupboard and not in the fridge. Moisture and fluctuating temperatures spoil the aroma.

Unopened, coffee keeps for about a year, but it tastes best within a few months after opening. The exact best before date is printed on the packaging.

Store the beans cool, dark, dry and well sealed, for example in a closed kitchen cupboard.

The fridge is not a good place, because coffee attracts moisture and odours there. Unopened, coffee stays good for about a year, but we advise finishing the bag within three months for the best flavour.

Yes. The cartridge can be installed both horizontally and vertically, which is handy if you have little space under or next to the machine.

Because the water inlet and outlet are on one side of the filter head, the set-up is even more space-saving. Changing the cartridge is done with the quick-change system, and the IntelliBypass provides bypass water that is independent of the flow rate.

We recommend about 2 grams of loose tea per cup, which is roughly a level teaspoon. Do not fill the tea tongs to the brim: the leaves need room to unfurl, otherwise the tea turns out weak. For the water temperature and the steeping time, follow the brewing advice of the type of tea you are using.

Seal the bag well after use and store the beans in a cool, dark and dry place.

Do not put them in the fridge, because coffee absorbs moisture and odours there. Unopened, coffee keeps for about a year, but the aroma is at its best if you drink the kilo within three months.

You receive whole coffee beans in a 1 kilo bag. Ground coffee is not an option for this item.

If you use a bean to cup machine, the machine grinds the beans itself. If you brew with a cafetiere or a percolator, use a clearly coarser grind size than for espresso.

Yes. The full body of these espresso beans stays clearly recognisable under milk, including plant based milk. That is mainly down to the Robusta in the blend.

According to the product data this coffee is suitable for espresso, lungo, cappuccino, latte macchiato and filter coffee. If you make cappuccino, a slightly higher dose often tastes better, because otherwise the milk overpowers the coffee.

Our own coffee is roasted in small batches and every week. The roast date is printed on the label of the bag.

The bag is resealable and has a valve: gases can escape, air cannot get in. That is why the packaging does not feel vacuum sealed, which is exactly as it should be. After roasting, freshly roasted beans still need five to seven days to degas.

Store the beans cool, dark and well sealed, and not in the fridge.

Store the bag in a cool, dark place and keep it well sealed, for example in a kitchen cupboard. Do not put coffee beans in the fridge: moisture and condensation make them lose aroma and moisture can end up in your grinder.

It is better to fill the bean hopper of your machine with the amount you drink in a few days. That keeps the flavour at its best.