FAQ Search Results

No, this is a fixed taster pack with the Gina Caffè Crema and the Gina Wiener Kaffee. Swapping one of the two bags for a different coffee is not possible.

If you only want one of the two types, order it separately as a 1 kilo bag.

Dissolve the tablet or tablets in the water tank according to the dosage in your machine's manual and then start the descaling programme. We advise rinsing the tank and the pipes thoroughly with clean water afterwards, so that no taste residues are left behind. If you use the tablets in a kettle, let the solution work in and then rinse a few times.

No, this is a fixed bundle with four preselected blends. If you only want one specific Hausbrandt coffee, order it separately per kilo from our range. The tasting pack is meant to let you get to know the brand and to find out which of the four blends you like best.

Yes, this tea filter is dishwasher safe. Throw out the wet tea leaves first and give the filter a quick rinse, then no residue is left in the mesh. If tea stains or limescale build up over time, soak the filter for a while in water with cleaning vinegar and rinse it well.

The Gourmet Colombus is 100 percent arabica from Colombia and tastes smooth, balanced and slightly cocoa like. The Qualità Rossa is a blend of 70 percent arabica and 30 percent robusta, with more body, a firmer crema and a spicier character.

Both are medium roasted, are roasted in Italy and are supplied as whole beans in a 1 kilo bag. Because Hausbrandt has several blends that resemble each other, it pays to check the name on the bag.

You can. Fill the tea ball as you would for a hot cup and hang it in a jug of cold water in the fridge. Depending on the type of tea and how strong you want it, you let the tea steep for 4 to 12 hours. Take the tea ball out afterwards, otherwise the flavour will still become too strong.

We list the Qualità Rossa with the flavour notes chocolatey and spicy, at intensity 7 on our scale, in other words powerful. The roast is medium, which makes the coffee robust without the sharp bitterness of a very dark roast.

It is an all-round coffee for any moment of the day, which comes into its own both as an espresso and in a regular cup of coffee.

This pack consists of whole beans, so you can use it in any bean to cup machine or espresso machine with a bean hopper and grinder. Always put whole beans in the bean hopper and never ground coffee. If you are unsure whether a particular blend suits your machine, consult your appliance's manual or get in touch with us.

Yes, these stainless steel tea tongs are dishwasher safe. Knock out the wet tea leaves first and rinse the tongs briefly, so no residue is left behind in the holes. Rinsing them by hand under warm water of course works perfectly well too.

That depends on your equipment. For an espresso machine you grind fine, with an espresso grind. For a pour-over or filter coffee machine you use filter grind, and in a bean to cup machine the whole beans simply go into the bean hopper.

As a dose we recommend about 16 to 20 grams for a double espresso and about 5 to 8 grams per cup of filter coffee. If your coffee tastes bitter, grind a little coarser; if it tastes sour, grind a little finer or use a slightly higher dose.

Count on about 2 grams of loose tea per cup. So from this 100 gram pack you get roughly 50 cups. White tea has an airy leaf, so 2 grams looks like more on the spoon than with a black tea.

Yes, you order a set consisting of an espresso cup with the matching saucer. The price applies per cup and saucer, so for six complete sets you put six of them in your basket.

The cups come from the original Café du Jour range and can be combined with the coffee cup and the cappuccino cup from that same range.

You use the cleaning tablet in the cleaning programme of your machine, in the place the manual indicates. You mix the liquid descaler with water according to the dosage on the bottle and pour it into the water tank, after which you start the descaling programme. Rinse well with clean water after both programmes, so that no residue is left behind that could make your coffee taste of cleaning product.

No, this is a fixed pack with Wicca, Earl Grey, Islands of the Netherlands and Crunchy Apple Pie. If you want other flavours, simply order our loose leaf tea per type in bags of 100 grams. The pack is meant to let you get to know four different blends in one go.

Allow for about 2 grams of loose tea per cup. So from this pack of 100 grams you get roughly 50 cups. If you infuse the leaves a second time, in practice you will get a bit further still.