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FAQ Search Results

Why is the crema of Kimbo Decaffeinato thinner than with regular coffee?

That is normal with decaf. During decaffeination the bean loses part of its oils and it is exactly those oils that create a firm crema.

If you do want a fuller crema, we advise you to dose slightly higher, grind a touch coarser and aim for a ratio of about 1 to 2 in 25 to 30 seconds. A slightly hotter brew temperature helps too.

Does the tea in the Royal T tea box contain caffeine?

That differs per variety. The rooibos in the box is naturally caffeine free. The black blends High Tea English Blend and Earl Grey contain caffeine, as do the green teas with lemon and Moroccan mint.

For the five fruit flavours you will find the exact composition on the label of the stick itself. If you want to be sure of drinking caffeine free, choose the rooibos sticks.

How do you store the Krak Chocolade Colombia Sierra Nevada milk chocolate?

Store the bar cool, dry and dark, preferably at around 15 to 18 degrees and well sealed. Do not put milk chocolate in the fridge: moisture and temperature changes make the bar turn white and give it a grainy texture.

Chocolate easily absorbs odours, so it is better not to store the bar next to coffee, tea or spices.

What are the dimensions and power consumption of the Gene Café CBC101

The cooler is 21.7 cm wide, 25 cm deep and 13.5 cm high, and weighs 2 kilos net. It runs on 42 watts at 220 to 240 volts and has a European plug. Handy to measure up quickly whether it fits on your worktop next to the roaster.

How do I best store the almonds in cinnamon and sugar?

Store the cinnamon almonds dry, cool and dark, and reseal the packaging properly after opening.

Moisture is the biggest enemy of the sugar coating: it turns sticky and the almond loses its crunch.

At what temperature do you brew the teas from the complete tea package?

For green tea, such as the Oosterse Sinaasappel, we recommend water of around 80 degrees and a steeping time of 2 to 3 minutes. Boiling water quickly makes green tea bitter.

Black tea such as Earl Grey and the rooibos can take hotter water and a longer steeping time. If a brewing recommendation is printed on the packaging of a particular tea, follow that.

Which allergens are in raspberries in dark chocolate?

The full list of ingredients and allergens is on the packaging. Always check it yourself if you have an allergy, because the manufacturer can change the composition.

We deliberately do not repeat that information on the product page, so you never rely on outdated details. Not sure? Then contact our customer service before you order.

How do I best store the Krak Chocolade Madagascar?

Store this bar cool, dry and dark, preferably at around 15 to 18 degrees and well sealed.

Do not put chocolate in the fridge. The cold and the moisture can make the chocolate bloom, which leaves a grey haze on the bar and makes the texture less fine.

Can I change the contents of the Espresso quarter of an hour starter pack?

No, this is a fixed pack. The coffees and accessories are set and cannot be swapped for one another.

Would you like a different coffee or a different cup? Then you order those items separately in the webshop. The pack is meant to give you everything for a good espresso in one go.

What does Dallmayr Crema d'Oro mild and fine taste like?

The taste is balanced and mild, with a fruity note and a velvety fine, clear crema. The intensity is 6, which we classify as regular, and the roast is medium. Dallmayr roasts this coffee in Germany.

It comes into its own best as caffè crema, café crème or Schümli. If your cup turns out too sour, use a finer grind size, dose a little higher or brew with a hotter water temperature.

Which allergens are in almonds in dark chocolate?

This product contains almonds and therefore nuts. The full ingredient and allergen list is on the packaging, including any traces of other allergens.

Always check it yourself if you have an allergy, because the manufacturer can change the composition. Not sure? Then contact our customer service before you order.

How do you make Hemp and Herbs tea and how many cups do you get from 40 grams?

Use 1 teaspoon per cup or 2 tablespoons per litre of water. Pour boiling water over it and let the tea steep for 5 to 7 minutes.

The 40 gram bag gives you about 40 cups of tea. This is loose leaf tea, so you need a tea strainer, tea filter or a teapot with a filter. Store the bag dry, dark and tightly closed.

How much ground coffee fits in the Hario Skerton PLUS

The catch container of the Skerton PLUS holds 100 grams of ground coffee. At around 5 to 8 grams per cup of filter coffee that is more than enough for a full pot. A lid is included so you can close the container if you want to keep the ground coffee for a while.

How much cocoa is in the Krak Chocolade Juniper Berry and how big is the bar?

This bar has a cocoa content of 55 percent and weighs 80 grams.

55 percent is a lot for a bar that is sold as milk chocolate. You clearly taste the cocoa and the bar is less sweet than an ordinary milk chocolate bar.

What do Fairtrade and the organic certification on the SUN Santa Rosa coffee mean?

This coffee is Fairtrade certified and carries the European organic label with the code NL-BIO-01. Fairtrade stands for fair trading conditions and a minimum price for the farmers.

NL-BIO-01 is the code of the body that monitors organic certification in the Netherlands. The addition non-EU agriculture indicates that the coffee was grown outside the European Union, in this case in Honduras.

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