FAQ Search Results

Store the ginger dry, dark and well sealed, for example in the bag itself or in a tea caddy. Heat, light and moisture are the biggest enemies of loose leaf tea and make the aroma fade faster. Do not keep the tea right next to coffee or strongly scented spices, because ginger picks up smells easily.

Use one tea bag per cup and follow the brewing advice on the box of the flavour concerned. For green tea we recommend water of around 80 degrees and a steeping time of 2 to 3 minutes, because boiling water quickly makes green tea bitter. Black tea can steep hotter and longer. Store the boxes dry, dark and well sealed.

Store the bags in a dry, dark place at room temperature, and always close an opened bag properly so the aroma does not escape. Do not put coffee beans in the fridge, because there they absorb moisture and odours.

With this pack you have four kilos in the house, so it is best to open one bag at a time and leave the other three closed until you are ready for them.

Unopened, the illy tins are packed oxygen free and under pressure, which keeps the aroma intact for a long time. Store them cool, dark and dry. Close the tin well after opening and preferably use the beans within a few weeks after that. Do not put coffee in the fridge: moisture and odours there come at the expense of the flavour.

The jug of the Hario Mizudashi is made of heat resistant borosilicate glass from Japan. The lid and the built in mesh filter are made of plastic. Glass does not absorb odours or flavours, so your cold brew stays neutral in taste.

According to the product information the Mizudashi is dishwasher safe. To be on the safe side, always check the instructions for use supplied with it. Rinse the mesh filter thoroughly after every use, so that no coffee oils are left behind.

Yes, liquorice is in the ingredient list of Orange Ginger Sencha and gives a natural sweet undertone. That is why the packaging carries the statement: contains liquorice, avoid excessive use in case of high blood pressure. If you are unsure whether this tea suits your situation, talk to your doctor or pharmacist.

Simply leave the bags you are not using yet closed and keep them cool, dark and dry. An unopened bag holds its aroma far longer than an opened one.

Close the bag that is in use properly after every use. Do not put coffee in the fridge or next to strong smelling products. The best before date is on the bag.

Most bean to cup machines give a message themselves when the cleaning programme is due. Use the tablet at that moment and follow the steps in the manual of your machine.

The manual is always leading for the number of tablets per cleaning and for the interval. One pack contains 40 tablets.

One pack contains 25 tea bags of 2 grams, 50 grams of tea in total. Each bag is individually wrapped, so the spice aromas are preserved until you open the bag.

Red Rooibos Chai is number 6 from the Tea Leaves Collection by Tea Cultures.

The Lazarro Bonen Duo consists of two 1 kilo bags of whole coffee beans: Espresso Dark Roast and Barista Caffè Crema. Beans versus ground is the most common mistake when ordering, so it is worth checking whether your machine can grind whole beans.

The composition of this duo is fixed and cannot be changed. If you only want one of the two, both types are also available separately per kilo.

Store this bar cool and dry, preferably around 15 to 18 degrees and out of direct sunlight.

Do not put dark chocolate in the fridge. The cold and the moisture make the chocolate bloom and you get a greyish white haze on the bar. The flavour does stay good, but the texture becomes grainier.

No, the Discovery Box is a fixed tasting box with 15 blends from the Tea Leaves Collection. It is precisely that fixed composition that makes it suitable for tasting the full breadth of the collection in one go, from robust black tea to fresh herbal blends. If you like a blend, you then order it separately; the number on the bag helps you find it again.

Yes, this is loose leaf tea without bags, so you need a tea strainer, tea filter or filter bag. Preferably choose a roomy strainer or a filter in which the tea has space, because the rooibos and the lemongrass need to be able to expand in the water. You will find loose tea filters and tea strainers among our tea accessories.

The 100% arabica Decaf in this trio is decaffeinated with a chemical free, water based CO2 process. The beans come from South America and East Africa and are medium roasted in small batches in our own roastery.

As with every decaf, a small residual fraction of caffeine remains. For roasted decaffeinated coffee a legal maximum of 0.1 percent applies in the EU. In terms of flavour you will recognise chocolate, nuts and dried fruit.

That works very well. Brew the tea twice as strong as you are used to, let it cool down and pour it over ice cubes. The fruity and floral character comes into its own when cold. If you would like a softer version, brew it cold: around 10 grams of tea per litre of cold water, 4 to 12 hours in the fridge and then strain it. A slice of lemon or some mint finishes it off.