FAQ Search Results

We recommend fully submerging the filter in water for 10 minutes before use. This allows the filter to become saturated and prevents unnecessary air from entering the water supply hose and pump of your espresso machine. Once saturated, simply connect the filter to the water supply hose in the water reservoir of your espresso machine.

Yes, these coffee beans are suitable for all common coffee machines, such as fully automatic machines, semi-automatic machines, and piston machines. The variety in the tasting pack makes it possible to prepare espresso, cappuccino, regular coffee, as well as, for example, ristretto. The flavour and intensity differ per blend, allowing you to discover for yourself which blend appeals to you most for each type of coffee.

Yes, the Gene Café CBR101 is easy to clean. After each roast, remove the leftover chaff from the roaster. Every 20 roasts, we recommend removing the chaff collector from the machine and cleaning it with warm water. Allow all parts to dry thoroughly before roasting again.

The starter pack contains 6 bags of 250 grams each of green coffee beans from different origins and varieties. We put together this selection so you can discover different taste sensations and learn what you like best. The exact selection may vary, allowing you to keep experimenting.

These beans are particularly suitable for espresso thanks to their strong flavour and rich aromas, but they can also be used perfectly well for regular coffee. Please note that some customers find the taste and crema layer come out especially well with espresso.

You can count on a powerful, full-bodied blend with an intensity of 8 and a medium to dark roast. The aroma is characterised by rich, roasted notes with a hint of precious wood, giving each cup a distinctive and pleasant taste experience.

These beans are specially blended to retain their flavour and aroma characteristics for a long time, even when they remain in your fully automatic coffee machine for an extended period.

Yes, this milk cleaner has been specially developed to effectively remove stubborn milk residues, deposits and bacteria from cappuccino systems, milk tubes and other components through which milk flows. Customers report that the milk tube also becomes thoroughly clean again and that this cleaner can be more powerful than some original products.

Customers indicate that the crema with these beans is present, but that it comes into its own better with espresso than with regular coffee. The crema is described as sufficient, but not perfect.

The use of this filter ensures that limescale is filtered out of the water, which extends the lifespan of your espresso machine and reduces the frequency of descaling. Many customers also find that their coffee tastes smoother and that the filter takes up little space in the water tank.

L' essence is perfect as an everyday tea thanks to its mild, neutral flavour that doesn’t quickly become tiresome. However, due to its accessible character, it is also suitable for surprising guests during special occasions.

Yes, this tea is particularly well-suited for lovers of mild and subtle flavours. The tea has a light and gentle character without heavy or bittersweet notes.

The Bai Mudan white tea from Oothu (Southwest India) produces a light infusion with a mild, sweet flavour and gentle bitterness. Most of our customers experience the taste as soft and pure, although this tea may contain slightly more bitterness compared to other white teas due to the minimalist processing and the high proportion of young leaf buds.

Yes, with this mixed Illy package you can put together your own selection of 6 tins of 250 grams each. You can choose from all available Illy varieties, including Classico, Intenso, the Arabica Selection coffees (Brazil, Ethiopia, Guatemala) and Decaf. This way, you can alternate or immediately choose your favourite flavours.

Yes, you can simply add the Illy Decaf (caffeine-free beans) as one of the six choices to your package. This way, you can enjoy the original Illy blend, but without the caffeine.