FAQ Search Results

Our customer service recommends 100% arabica coffee for cold brew in the Hario Mizudashi. If you like a stronger cup, choose a dark roasted arabica that is sweet and nutty and not too bitter, for example a dark roast from Brazil. If you find the result too flat, let the coffee steep a little longer or use a slightly higher dose.

No. Passalacqua has several blends and not all of them are certified organic. Our product data lists no official organic label for Passalacqua Mehari.

If you are looking specifically for certified organic coffee, have a look at our range of organic coffee beans.

No. Passalacqua has several blends and they are not all certified organic. For Passalacqua Cremador no official organic label is registered in our product data.

If you are looking specifically for certified organic coffee, have a look at our range of organic coffee beans.

The Caffe Crema Velvet is a medium roast. That means the beans are roasted less far than with a dark roast, which makes the coffee more subtle and softer and creates less roasted bitterness. This medium roast matches the character Costa Coffee describes for the Velvet: silky smooth with an intense aroma and a hint of dark chocolate.

Kimbo Aroma Organic is certified organic and also carries the Fairtrade label. On the packaging you will find the European organic code IT-BIO-006 next to the green EU organic logo. Organic means that the coffee is grown according to the European rules for organic farming, Fairtrade stands for fair trading conditions for the coffee farmers.

No. This item is the filter cartridge itself and is supplied without a filter head. You also need a matching filter head, such as the Brita Purity C filter head 1013637 for Purity Quell ST.

This mix up happens regularly: we have had returns from customers who expected a filter head but received the cartridge. If you already use a Purity C filter head, you only need this cartridge.

The tea leaves from Sunleaf are picked in the south of India. The tea is also processed, blended and packed there by the local community.

This is a question we are asked regularly. The manufacturer has confirmed to us that the tea comes from South India, but that for herbal infusions individual ingredients may come from another country. Sunleaf Green Tea Lemon consists of green tea, lemongrass and natural lemon flavouring.

According to the product data, these Amarettini Cacao contain WHEAT flour, chicken EGG protein and MILK protein. They may also contain traces of nuts, peanuts, mustard and soya.

If you have an allergy, always read the label on the packaging you receive. It shows the manufacturer's most up to date allergen and ingredient information.

Yes. Idee Kaffee Caffè Crema are whole coffee beans and, according to the product details, intended for a bean to cup machine or a semi-automatic machine.

The beans are medium roasted and therefore not dark and oily. That works well in a bean to cup machine, because heavily dark roasted beans with oil on the surface foul the grinder more quickly.

Would you like to use the beans in a filter machine or percolator? Then grind them yourself to the right grind size for that appliance.

Yes. Filtropa Aroma Brown is the unbleached version, which is where the natural brown colour of the paper comes from. No extra materials are added, which makes the filter paper one hundred percent natural.

If you are actually looking for a white filter, you need a bleached version. This item is not that.

Yes. The Piazza D'Oro Dolce Smooth en Mild is no longer made and has been succeeded by the L'OR Harmonieux Espresso. This is the question customers ask us most often about it, and the answer is therefore yes.

Like the Dolce, this is a mild, smooth espresso blend, supplied in a 1 kilo bag of whole coffee beans.

Yes. We do not sell ready to drink iced coffee or iced coffee powder, but with this summer coffee you can easily make your own. Brew the coffee about twice as strong as usual, let it cool down and pour it over ice cubes.

The Summer Coffee was put together precisely as a fresh, smooth blend for summer and therefore works well both in a hot cup and in a glass of iced coffee.

No, Christmas Rooibos is caffeine free. Rooibos does not come from the tea plant and naturally contains no caffeine or theine. That means you can happily drink this Christmas blend in the evening after dinner.

Costa has replaced the packaging of the Signature Blend with packaging carrying the name Mocha Italia. So if you order the Signature Blend Medium Roast, you may receive a pack with Mocha Italia on the front. It is the same medium roasted blend.

Do pay attention to the roast level: the medium roast is a different coffee from the dark roast. If you are unsure about what you have received, feel free to contact our customer service.

MrKoffieboon Espresso is supplied as whole beans, so you can use it in any bean to cup machine or coffee grinder. It is, however, a medium dark roasted espresso blend. If you have a machine whose manufacturer advises against using dark roasted, oily beans, such as some Jura and Melitta models, follow the manual and clean the grinder regularly. The ideal preparations for this blend are espresso, cappuccino and filter coffee.