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FAQ Search Results

What flavour do medium roast coffee beans have?
Medium roast coffee beans have a rounded, full flavour with both a light sweetness and mild acidity. You often taste notes of chocolate, nuts or caramel.
What is the difference between light, medium and dark roast coffee beans?
The difference mainly lies in intensity and acidity: light roast is fresher and more acidic, dark roast is stronger and more bitter. Medium roast sits exactly in between and is well balanced.
For which brewing methods are medium roast coffee beans suitable?
Medium roast coffee beans are suitable for almost all brewing methods, such as espresso, filter coffee and cappuccino. They are therefore very versatile.
Who are medium roast coffee beans most suitable for?
These coffee beans are ideal if you like an approachable, well-balanced cup of coffee. They are well suited to everyday use and a variety of coffee styles.
What are dark roast coffee beans?
Dark roast coffee beans are coffee beans that have been roasted for a long time and to a dark level. This roasting gives them a deep, intense flavour and a dark colour.
What flavour do dark roast coffee beans have?
Dark roast coffee beans have a powerful, full flavour with notes of dark chocolate, smoke and sometimes caramel. The acidity is low and the bitterness is more pronounced.
Are dark roast coffee beans stronger than light or medium roast?
They often taste stronger and more intense, but do not necessarily contain more caffeine. Due to the long roasting time, the flavour is more robust than with a light or medium roast.
Which brewing methods are dark roast coffee beans suitable for?
Dark roast coffee beans are very suitable for espresso, moka pot and milk drinks such as cappuccino and latte. The robust flavour holds up well alongside milk.
For whom are dark roast coffee beans most suitable?
These coffee beans are ideal for lovers of strong, intense coffee without much acidity. They are often chosen for classic espresso flavours.
When will my next subscription delivery be dispatched?
You can view the next shipping date in your account under ‘My subscriptions’. Already dispatched? Check the status on "Where is my parcel?".
I accidentally took out a subscription instead of placing a one-off order. What now?
Contact us and we will stop the subscription immediately. Your one-off order will still be delivered.
How long do I have to return a product?
You can return unopened products within 14 days of receipt.
How long does it take before I get my money back?
After receipt of your return parcel, we will process the refund within 14 days.
I placed an order as a guest. Can I link this order to my account?
Yes, this is possible. You will need to create an account for this. Then contact customer service.
My order was delivered damaged. What now?
Apologies for the inconvenience. Please contact us within 48 hours of delivery, include a photo of the damage and your order number. We will provide an appropriate solution.

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